NICE (CXone) Number Porting Service

Why port your NICE (CXone) number?

Keep Your Number, Save More

Port your NICE (CXone) number to our app effortlessly. No SIM card, no contracts—just reduced expenses and more adaptability.

More Privacy, Same Number

Transfer your NICE (CXone) number and maintain your privacy. Enjoy enhanced confidentiality without disrupting your existing communications.

Stay Reachable Anywhere

Travel broadly without constraints. Use your ported number globally without incurring roaming charges, avoiding SIMs, and staying independent of NICE (CXone).

Import Now

How It Works

Check Eligibility

Verify if your current number is eligible for porting from NICE (CXone) using our eligibility checker tool.

Gather Information

Collect your account details, including account number and billing address from your current provider.

Submit Port Request

Fill out our online porting form with your information and pay the one-time porting fee.

Complete Transfer

We manage the transfer process with your current provider. You'll be notified once the porting is complete.

Unlock Your NICE (CXone) Number

Follow these steps to request your account details from NICE (CXone)

How to unlock your number:

1Contact NICE (CXone) support to initiate the number porting process.
2Request a number portability from their customer service.
3Follow NICE (CXone)'s instructions to complete necessary forms.

Required account details:

Account Number:
Found on your bill or online account.
PIN:
Provided by NICE (CXone) during the unlocking process.
Letter of Authorization (LOA):
A signed document authorizing the number transfer.
Billing Information:
Must match NICE (CXone) records exactly.

Important: Important: Ensure all information matches your NICE (CXone) account records accurately to prevent issues during the porting process.

Import Now

You are in good hands

Trusted by over 2 million happy users

Processed more than 14,000,000 SMS messages and 10,000,000 minutes of calls.

"Transferring my number from NICE (CXone) was seamless. The transition was smooth, and now I enjoy better rates and superior features. Highly recommend!"

Jennifer Smith

, California, USA

About NICE (CXone)

NICE (CXone) is a leader in cloud contact center software, offering solutions that empower organizations to provide exceptional customer experiences. Since its establishment, NICE (CXone) has been at the forefront of innovation in the field of customer interactions, offering robust integration capabilities, analytics, and workforce optimization tools.

NICE (CXone) transforms customer interactions into valuable insights, leveraging advanced analytics to improve service quality and operational efficiency. Their solutions are trusted by businesses worldwide to deliver seamless customer experiences across multiple channels.

Innovative Solutions

Customer Insights

Global Trust

Frequently Asked Questions

A: We offer attractive rates at $14.99/month or $149.99/year.

A: Our service includes domestic and international calls and texts, with additional options like verification codes and changing your second number.

A: We handle the porting of US, Canadian, British, Australian, and Mexican numbers from NICE (CXone). For other countries, please contact support@mysecondline.com.

A: You can locate it on your online profile or billing statement from NICE (CXone).

A: Scan your latest billing statement from your NICE (CXone) account and upload it in our app in any format.

A: Typically, the porting process is completed within 3–5 business days. We ask for your patience during this time.

A: Yes, a PAC code is necessary when porting a UK number from NICE (CXone). Request it and provide it during the submission process.