Freshcaller Number Porting Service

Reasons to port your Freshcaller number?

Retain Your Number, Reduce Costs

Seamlessly transfer your Freshcaller number with no hassle. No contracts, no SIM cards—just cost savings and enhanced flexibility.

Increased Privacy, Same Number

Transfer your Freshcaller number to keep your personal communications private while continuing to receive calls and messages uninterrupted.

Stay Connected Anywhere

Travel freely and use your ported number with no roaming charges, no SIMs, and no restrictions tied to Freshcaller.

Import Now

How It Functions

Confirm Eligibility

Check if your existing number qualifies for transfer by using our eligibility verification tool.

Collect Necessary Information

Gather your account information, such as the account number, PIN, and billing address from your current provider.

Submit Port Request

Fill out the online form for porting with your information and pay the one-time transfer fee.

Finalize Transfer

We will manage the transfer with your current provider. You'll receive a notification once the porting is finished.

Unlock Your Freshcaller Number

Follow these instructions to obtain your account details from Freshcaller

Steps to unlock your number:

1Email numbers@freshcaller.com (or crm-support@freshworks.com) to request number porting.
2Include a completed LOA form and your latest billing statement.
3Freshcaller will schedule the number transfer and confirm once it’s complete.
4Access your number in Freshcaller post transfer confirmation.

Essential account details:

Letter of Authorization (LOA):
A signed document authorizing the number porting.
Recent Billing Document:
A copy of your latest bill from your previous service provider.

Important: Important: Ensure that all provided information matches your Freshcaller account records accurately to avoid issues during the porting process. Unlocking your number might take 3-7 business days.

Import Now

You're in capable hands

Supported by over 2 million satisfied users

Facilitated more than 14,000,000 messages and 10,000,000 call minutes.

"I was worried about losing my Freshcaller number, but this app made the process smooth. I’m now saving money while enjoying more features. Totally satisfied!"

Michael Brown

, Texas, USA

About Freshcaller

Freshcaller is a cloud-based phone system designed for businesses, offering features like call management, automated voicemail, and a user-friendly dashboard. It’s accessible from various devices, ensuring you can handle communications anywhere.

Since its inception, Freshcaller has transformed how organizations manage their calling needs by integrating advanced calling features with customer relationship management options. This service is particularly beneficial for startups and established companies aiming to enhance their customer interactions.

A standout feature is the number porting service, which allows businesses to maintain their existing phone numbers, fostering continuity and trust with customers while utilizing Freshcaller’s comprehensive communication tools.

Global Accessibility

Privacy-Focused Solutions

Affordable Plans

Common Questions

A: Our pricing starts at $14.99/month or $149.99/year.

A: We facilitate both domestic and international calls and texts, with additional options for verification codes and changing your second number.

A: We currently allow porting for numbers from the US, Canada, the UK, Australia, and Mexico. For other countries, please reach out to support@mysecondline.com.

A: Log into the Freshcaller website or app and click on your profile picture.

A: Scan your latest billing statement from Freshcaller and upload it in any format (PDF, image, etc) on our application.

A: Generally, the porting process lasts 3–5 business days. Thank you for your patience.

A: Yes, you must obtain a PAC code for transferring a UK Freshcaller number. Request it from Freshcaller and include it in the PIN form during the transfer.