Avaya Number Porting Service

Why port your Avaya number?

Keep Your Number, Save More

Port your Avaya number to our app effortlessly. No SIM card, no contracts—just lower costs and more flexibility.

More Privacy, Same Number

Bring your Avaya number and maintain your privacy. Enjoy uninterrupted calls or messages.

Stay Reachable Anywhere

Travel without constraints. Use your ported number worldwide with no roaming charges, no SIMs, and no ties to Avaya.

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How It Works

Check Eligibility

Verify if your current number can be ported from Avaya using our eligibility checker.

Gather Information

Collect your current account details, including account number, PIN, and billing address from Avaya.

Submit Port Request

Fill out our online porting form with your details and pay the one-time porting fee.

Complete Transfer

We'll manage the transfer with Avaya. You'll be notified once the porting is finalized.

Unlock Your Avaya Number

Follow these steps to request your account details from Avaya

How to unlock your number:

1Contact Avaya support to request number portability.
2State your intent to port your number and request necessary details.
3Follow their instructions to secure the release of your number.

Required account details:

Account Number:
Found on your bill or online account.
PIN:
Provided by Avaya during the unlocking process.
LOA (Letter of Authorization):
Complete and submit as per Avaya's guidance.
Billing Information:
Ensure the billing details match exactly.

Important: Important: Ensure all details match your Avaya account records to avoid porting delays.

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You are in good hands

Trusted by over 2 million happy users

Processed more than 14,000,000 SMS messages and 10,000,000 minutes of calls.

"I didn’t want to lose my Avaya number, and MySecondLine let me keep it effortlessly. Everything transferred smoothly, and now I’m enjoying better features with lower costs. Highly recommend!"

David Tremblay

, Quebec, Canada

About Avaya

Avaya is a global leader in business communications, providing solutions that enhance and simplify communications and collaboration. Avaya delivers a variety of services including voice, video, messaging, and customer management solutions through a wide range of devices and software applications.

Founded in 2000, Avaya has been at the forefront of business communications and has continuously innovated to provide superior technology that integrates seamlessly with businesses' existing systems. Their solutions support both small local businesses and large enterprises, facilitating effective global communication.

Global Reach

Secure Communications

Cost Effective

Frequently Asked Questions

A: We offer competitive pricing at $14.99/month or $149.99/year.

A: We support both domestic and international calls and texts. Additional features, like receiving verification codes and changing your second number, are available for a small fee.

A: Currently, we support the porting of US, Canadian, British, Australian, and Mexican Avaya numbers. For other countries, please contact support@mysecondline.com.

A: You can find your Avaya account number on the Avaya website or through their customer service.

A: Scan your most recent billing statement from Avaya and upload it in our app in any format (PDF, image, etc).

A: The porting process typically completes within 3–5 business days. Please remain patient throughout.

A: Yes, a PAC code is necessary for porting a UK Avaya number. Request it from Avaya and provide it during the porting process.